Experienced Prior Authorization Technician with a strong background in health insurance policies. Proficient in handling prior authorization processes, managing electronic health records (EHR) systems, and maintaining regulatory compliance. Skilled in database management, and various software applications including Microsoft Office Suite and specialized healthcare software.
With extensive experience as a Customer Service Representative at eBay and T-Mobile, I have developed exceptional communication and customer service skills, attention to detail, and the ability to handle high volumes of requests efficiently. I excel at problem-solving, conflict resolution, and providing empathetic support to customers. Adept at time management, working collaboratively in a team environment, and adapting to changing procedures and workload demands.
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