Social Media Management
* Managed Instagram and Facebook business pages using Meta Business Suite
* Scheduled posts, stories, and reels to maintain consistent brand presence
* Responded to customer DMs, comments, and inquiries, ensuring timely and
professional communication
* Monitored engagement, reach, and audience insights to optimize content
strategy
Social Media Handler VA Instagram | TikTok | Shopify
* Tracked content performance (views, likes, shares, engagement rates).
* Created and scheduled social media posts (feeds, stories, reels) aligned with brand.
* Responded to DMs and comments to boost community engagement.
* Managed Shopify: added tracking IDs, updated fulfillment status and communicated with customers.
* Exported weekly order reports from Shopify including customer data, product details, and shipping status.
* Coordinated with manufacturing.
* Assisted customers with orders, shipping updates, returns, refunds, and
product inquiries
Virtual Assistant | Lead Generation Specialist
* Sourced high-quality leads using -----------, ContactOut, -----------, and -----------.
* Sent cold outreach emails and conducted follow-ups via LinkedIn and email.
* Ran email marketing campaigns via Mailmeteor and Mailchimp.
* Booked and managed client meetings, maintained calendars, and organized lead databases.
* Reported daily progress and communicated clearly with client and teams.
Social Media Management Assistant <8efe80624d780eba0c6493ec45140364>;Twitter
* Retweeted and engaged with relevant Twitter users to grow following.* Helped manage and scale multiple Twitter accounts.* Scheduled and published content using social media tools.
Project Coordinator
Dimak Solutions Corp
* Served as primary contact between project teams, stakeholders, and management.
* Assisted project managers with administrative tasks such as timekeeping and payroll.
* Organized stakeholder meetings and helped monitor employee activity.
* Supported recruitment by assisting with applicant screening and communication.
Freelancing Virtual Assistant (Training Experience)
Surge Academy
* Trained in Data Entry, Transcription, Appointment Setting, Calendar Management, and Research.
* Supported personal and administrative tasks remotely.
* Gained hands-on experience in SEO, Social Media Marketing, and Organic Campaigns.
* Learned to create, optimize, plan, and schedule content across social platforms.