I am a successful and aggressive leader with 6 years of experience working in the BPO industry as a Customer Support, Subject Matter Expert, Escalation Lead, and Mentor. I also have 8 years of experience working as a Real Estate Admin for 2 companies based in North Carolina and Florida.
I have extensive experience with all administrative tasks, including scheduling and correspondence. Having held positions in different businesses, I can tailor my skills to meet the needs of various clients. I have increased efficiency in several of my roles and am very effective at teaching new trainees. I can interact directly with existing and potential clients and have increased customer satisfaction ratings at several companies.
I have a proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts and conserve and boost efficiency.
