Highly Experienced Customer Service professional proficient in researching and resolving customer problems by utilizing strong problem-solving and communications skills to deliver customer -----------tail-oriented, organized and multi-tasker that excels in high volume customer service environments. With a total of 8+ years of experience in the BPO industry handling NON-VOICE accounts – chat, email, back office, and WFM/RTA support for international banking, retail, e-commerce (social media platforms and online shopping sites) and telecom companies.
