Proven experience in customer support and account management.Excellent communication skills, both written and verbal.Strong interpersonal skills and ability to build rapport with clients.Proficiency in using CRM tools such as Zillow, Propstream, Podio, Reisift, and Reisimpli.Familiarity with communication platforms like Slack, RingCentral, Skype, and WhatsApp.Experience with email management and scheduling tools like Google Workspace and Calendly.Basic understanding of social media marketing and engagement on platforms like Facebook.Ability to perform basic graphic design tasks using Canva and simple video editing using -----------fortable with conducting video calls and meetings using Zoom.Strong analytical skills and ability to generate KPI reports and perform basic data analysis.