My skills includes:
Computer Hardware and Software Troubleshooting: You possess expertise in identifying and resolving issues related to computer hardware and software. This includes diagnosing problems, troubleshooting hardware components, resolving software conflicts, and fixing system errors to ensure smooth ----------- work Troubleshooting: You have strong skills in network troubleshooting, which involve diagnosing and resolving network connectivity issues. You understand concepts like LANs, WANs, routers, switches, IP addressing, DNS, and network protocols, allowing you to effectively troubleshoot and optimize network performance.
Proficient in Using Google Suite: You have a high level of proficiency in using the Google Suite, including applications like Google Docs, Sheets, Slides, Gmail, Calendar, and Drive. You are capable of creating, collaborating on documents, managing emails and calendars, and organizing files efficiently using these tools.
MS Office Suite: You are familiar with the Microsoft Office Suite, which includes applications such as Word, Excel, PowerPoint, Outlook, and OneNote. You have the ability to create and edit documents, spreadsheets, and presentations, manage emails and calendars, and utilize advanced features offered by these applications.
Familiarity with CRM Tools (Zendesk, Salesforce, Workday): You have experience working with CRM (Customer Relationship Management) tools like Zendesk, Salesforce, and Workday. You are familiar with their functionalities and can navigate and utilize these platforms to manage customer interactions, support tickets, and other CRM-related tasks.
Overall, your skill set encompasses computer hardware and software troubleshooting, network troubleshooting, proficiency in Google Suite and MS Office Suite, as well as familiarity with CRM tools like Zendesk, Salesforce, and Workday.
