Immense 17 turning 18 (08/22/2005) years successful and professional experience in Customer Service and Support with recognized strengths in Auditing, Coaching, Training and Development, Card Services and Telecommunications focusing on account maintenance, problem-solving, Sales Staff support, and planning/implementing proactive procedures and systems to eliminate/mitigate problems that may arise.
Ensures People, Process and Performance Management
Excellent communication skills, creative and resourceful with high sense of responsibility and urgency
Strong facilitation skills, information gathering and analysis, stellar adaptability in the industry, and remarkable coaching skills.
Bachelor of Arts in Communication Arts degree holder from University of Santo Tomas Manila.
Ability to train, motivate and supervise customer service employees through leadership charisma and commitment.
Experienced Virtual Professional in Lead Generation/Appointment Setting/Real Estate and Logistics.
