Customer Support Specialist | Subject Matter Expert | Team Leader | Content Editor & ProofreaderEmpathy-driven support. Expertise-led solutions. Clear, polished communication. Reliable leadership.
there! I’m a versatile professional with over 10 years of experience across customer support, subject matter expertise, team leadership, and content editing. I help businesses deliver exceptional customer experiences while maintaining clear, accurate, and on-brand communication.
In my journey, I've worn multiple hats—from handling high-volume support queues and leading top-performing teams, to editing scienfitif content. I thrive at the intersection of service, knowledge, and communication. I bring a unique blend of technical accuracy, communication finesse, and people management.
