As a Customer Associate (not BPO industry), one of the best job experienced i have. Our nature of work industry is Courier Service/Logistic. We are the one who process the needs of customers like assisting them in sending their parcel/documents local and international shipping. Aside from that we also do bills payment and money remittance both local and international. The exciting and challenging part was assisting irrate and moody customers especially when they have problems with their parcels, but that was easily handled. Our goal is to have a smile on their face when they go out in our branch. As a customer associate, we also do daily sales report, updating monthly sales report, doing petty cash, inventory and even maintain the cleanliness of the branch, we are about 6 to 7 associate in our branch,.in other word, Multi tasking.
