I am -----------, from the Philippines. I have been in the outsourcing industry for 8 years now and my experiences consist mainly of customer service, sales associate and technical support. I have mastered lots of skills and expertise in customer service and technical support over the years. For almost 2 years, I have been working for freelancing in an HVAC company that offered plumbing, electrical and duct cleaning. I developed a robust skill set that includes efficient scheduling, effective communication, and proactive problem-solving. I have successfully m-----------ged the coordination of service calls, ensuring that technicians are dispatched promptly and efficiently based on their location and skill set. I also have an experience in dispatching, general VA in renovation business. My ability to prioritize tasks and handle multiple responsibilities simultaneously has consistently resulted in improved operational efficiency and customer satisfaction. I have experience in CRM like Service Titan, House Call Pro, Scheduler, Jobber, Monday and Go High Level. I also have experience in QuickBooks in invoicing.
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