A keen observer and quick learner with 5 years’ experience in various roles. Proactive in giving observations, suggestions and resolutions based on facts and/or process guidelines. Skilled at implementing organized practices and procedures to improve efficiency. Conducted internal quality audit to minimize error or to have a 100% quality. Filtered escalations to lessen SME’s time in answering and researching scenarios that can be resolved by tenured. Awarded as Top Performer for 4 months for recreating solutions that impact both quality and productivity of the -----------w seeking a challenging career where I could contribute to the success and growth of the organization by undertaking challenging assignments and delivering timely results by applying the best of my skills and knowledge.
