I'm an Operations & VA Manager with experience building and scaling operations for a US-based marketing agency with a 10+ person remote team.
I built the entire system from scratch. lead management, CRM workflows, VA training, scheduling, performance reviews, and client communication, so operations run smoothly as the business grows.
I specialize in managing remote VA teams and ensuring every lead is handled, workflows are efficient, and clients are supported. I work closely with leadership and regularly provide updates to the CEO on performance, capacity, and improvements.
What can I help you with?
- VA team management & coaching
- Lead management & speed-to-lead optimization
- GoHighLevel CRM setup, pipelines & automations
- Training materials & SOP creation
- Scheduling, coverage & time-off planning
- Weekly huddles & performance reviews
- Client and executive communication
If you're a business owner or agency looking to scale without chaos? I can help build and manage the systems behind the scenes.
