I'm CJ, an experienced IT Help Desk Support Engineer with over 4 years of expertise. My extensive background includes providing seamless user support through multiple channels, including the IT Ticketing System, phone, MS Teams, and email. I possess comprehensive skills in hardware, software, and network troubleshooting, leveraging a wide array of IT technical tools such as AnyDesk, Microsoft Office 365, Azure AD, and more.
My commitment to resolving user issues and delivering satisfactory solutions remains unwavering. As a new freelancer, I bring a fresh perspective and a strong determination to provide top-notch support.
