Hi! I'm Jendrix, a reliable and detail-oriented Virtual Assistant with over 8 years of professional experience in customer service, technical support, fraud operations, administrative support, and client coordination.
Throughout my career, I've worked with international customers and supported fast-paced operations where organization, communication, and problem-solving were essential. My experience includes managing customer inquiries, technical troubleshooting, email support, documentation, scheduling, data entry, CRM systems (Zendesk), travel coordination, and working closely with multiple teams to ensure tasks are completed efficiently.
I'm highly adaptable and enjoy learning new tools and technologies. I actively use AI tools like ChatGPT to improve productivity, research, content organization, and written communication. I'm also expanding my skills in digital marketing and automation to provide even greater value to clients.
Here are some of the ways I can help your business:
• Customer Support (Email, Chat & Phone)
• Virtual & Administrative Assistance
• Calendar and Inbox Management
• Data Entry and Internet Research
• Technical Support & Troubleshooting
• CRM Management (Zendesk)
• Travel Planning & Coordination
• Documentation & Process Management
• AI-Assisted Research and Productivity
• General Business Support
I pride myself on being dependable, organized, proactive, and easy to work with. Whether you need someone to support your daily operations, manage administrative tasks, or provide outstanding customer service, I'm committed to delivering high-quality work and helping your business succeed.
I'm currently looking for long-term part-time opportunities and would love the opportunity to become a valuable member of your team.
