I am a dedicated virtual assistant with excellent time management, organizational, communication, and interpersonal skills as well as the capacity to multitask and pay close attention to details. My extensive experience in the Contact Center industry has helped me hone my technical proficiency and organizational skills over the years. - Over ten (10) years in the BPO industry.- Customer Service- Experience in: Insurance,Annuities, Retail, Telecommunications, New Hire Training, Process Training, Training Needs Analysis- Technical Support (ticketing system)Proficient with the following applications:- Adobe Photoshop- Canva- Meta Business Suite- Microsoft Office- Facebook- Instagram