? About Me
Dedicated professional with a diverse background in customer service, virtual assistance, and affiliate management. ???? Proficient in graphic design, website building, and email marketing, I bring creativity, technical expertise, and a commitment to excellence. Passionate about delivering exceptional results while fostering strong relationships. ????
???? Experience
Affiliate Manager
Upgrowth Commerce | Feb 2024 | Davao City, Philippines
???? Managed the brand's TikTok Shop (sample approvals/rejections and collaboration).
???? Connect with TikTok Affiliates to promote the brand.
???? Oversaw email communications and Shopify management.
???? Uploaded and refined affiliate videos while managing usage rights.
Virtual Assistant
Outsourced Doers | Aug 2021 - Mar 2023 | Davao City, Philippines
???? Maintained seamless client communication (emails, calendars).
???? Boosted online presence with graphic design and website updates.
???? Automated workflows with email systems to save time.
Customer Service Representative
VXI Global Holdings (Oct 2019 - Dec 2020) & Sutherland Global (May 2018 - Jul 2019) | Davao City, Philippines
???? Supported customers with billing and sales inquiries for a major US internet provider.
???? Ensured customer satisfaction by resolving issues promptly.
???? Thrived in fast-paced, high-pressure environments.
Entertainer and Tour Guide
Tribu K'mindanawan, Davao Crocodile Park | Apr 2009 - Feb 2015 | Davao City, Philippines
???? Built self-confidence and communication skills with diverse audiences.
???? Performed for high-profile events, including for the President, blending entertainment and education.
????? Skills
Customer Service ???? | Virtual Assistance
Expertise in website building, graphic design, and marketing campaigns
Strong in effective communication, creativity, and technical proficiency
?? Tools
Proficient in:
???? WordPress | Kajabi | Wix | Typeform | Mailchimp | Canva | Calendly
???? Google Suite | Shopify | Zapier | Notion | Basecamp | Kalodata
???? Refunnel | Active Campaign | Instantly | and more!
