> Experienced and knowledgeable IT Support Technician for 10+ years experience in systems troubleshooting, installation and maintenance. Skilled in numerous software packages, operating systems, hardware and network connectivity.
> Took and responded to trouble tickets from users experiencing technical issues, investigating, verifying, resolving and documenting actions. Played the main in-charge in supporting all operations involving hardware, software and peripherals.
SKILLS:
- Strong technical knowledge of PC hardware and software
- Proficiency in troubleshooting and resolving common IT issues
- Familiarity with software installation and configuration processes
- LINUX / Windows Server
- Network Configuration (LAN/WAN/DHCP/TCPIP)
- MySQL Database Administration
- Basic MySQL Query
Verified
