> 6+ years Customer Service experience handling international accounts via calls, chat and email. Skilled in resolving technical, billing and service inquiries efficiently.
> Social Media Management &
Digital Marketing – creating ad copies, carousel posts, short-form videos and scheduling campaigns through Meta Ads Manager. Expert in Canva & Capcut.
> Content Strategy & Engagement – crafting posts that connect with audiences and drive interaction.
> Customer-Centric Approach – combining marketing insight with customer support expertise to boost satisfaction and loyalty.
> Remote Work Ready – disciplined, self-managed and experienced in work-from-home setups.
> Operations & Admin Support – assisting teams with scheduling, data management and workflow optimization.
> Tech-Savvy & Quick Learner – comfortable with social media platforms, marketing tools and customer service software.
> Results-Oriented – focused on delivering measurable outcomes for campaigns and customer satisfaction.
TOOLS I USE:
FB Ads Manager / Meta Business Suite
GoHighLevel Email Automation (Beginner)
Gorgias
WordPress
Canva & CapCut
Google Workspace
Salesforce
Trello & Notion
Axus, TravelJoy & Viator
Kling AI
ChatGPT
Slack
Zoom
Shopify
Let’s create content that speaks and support that sticks.
Verified
