I am currently working as a Customer Support Manager for a specialized, AI-driven, data-focused web design and conversion optimization platform designed exclusively for credit unions and banks. My main role is to support clients with their website needs. I used to be the Website Implementation Coordinator where my main role was to take the template pages created by the designers and making the website come to file. I worked on over 50 websites over the course of 5 years.
I worked as a Junior Account Manager for a Digital Marketing Agency based in Seattle, handling over 50 clients at a given time. My main role was to support my Account Manager is note taking during calls, assigning tasks to the team, helping with reports, etc.
I worked as a Special Project Champion for a Financial Advisory company, designing systems, building processes and implementing these in ClickUp.
I worked as a Project Manager / ClickUp Specialist for a Jewelry Company, keeping the admin up to date with all things going on in the company. Creating dashboards, reports, lists, tasks, etc. on ClickUp. Holding Tea-----------etings, making SOPs, etc. for over a year.
I worked as a QA / Implementation Specialist for a Web Development Company, doing QA or Implementing changes on WordPress pages, for over a year.
I was a Special Projects Specialist of my tasks were related to: Marketing, Publications, Liason, Events, Branding, Print Design, etc. for 2 years.
I worked as a Software Programmer / Analyst, for the previous 3 years, supporting the various Information Systems. I was able to retrieve data through MySQL / MSSQL. I had experience with PHP, JavaScript, C# but I can't call myself an expert yet.
I assure you that I am hardworking and I am consistently setting up goals for myself and not only do I meet my employers expectations, but I always try to exceed targets.
