----------- ----------- is a Virtual Assistant with over four years of experience in the field and more than 5 years in BPO as a Customer Service Specialist. Most recently, he worked as a Property Manager Assistant and Executive Assistant in a property management company, where he supported property managers with daily operations, tenant communications, lease management, and maintenance coordination for more than 500 units/residents.
Prior to this role, he was associated with a real estate firm in Michigan as an offshore Transaction Coordinator, providing administrative and reporting services to clients. He also served as a general administrator at Chan & Naylor Corp in Melbourne, Australia, and as a customer consultant at Bicycles Online in Sydney, Australia. His quality work earned him commendations from clients and a reward trip to Sydney for additional training at the Bicycles Online warehouse.
Before his VA career, ----------- worked as an offshore Billing, Cancellation, and Technical Support Representative for a web hosting company based in Germany and Houston, Texas, which supports US and UK accounts. He also has experience in upselling and customer service. ----------- has completed training in Intensive English Communication, Customer Service, Sales and Telemarketing, and Business Correspondence.
