I am a technical support for LG home appliances and I was promoted as Subject Matter Specialist in a BPO company. I have 6 years of experience catering to customer complaints and providing satisfaction. I have qualified skills to offer. I can provide information about products and services, take orders, respond to customer complaints, process returns, and perform countless other activities. I am also part of the back office job where in I schedule service. I do outbound calls as well and talk to the different service centers in the US
