Hello, I’m Flor!
I’m a Healthcare Virtual Assistant with solid experience in both BPO and healthcare support, bringing over 2 years of combined expertise in customer service, administrative assistance, and patient coordination. I’ve worked as an Intake Coordinator/Scheduler at Prime Medical Evaluators, where I handled patient intake, appointment scheduling, and insurance verification with accuracy and compassion.
I’m detail-oriented, compassionate, and proactive — dedicated to providing smooth administrative and communication support that allows healthcare providers to focus on quality patient care.
What I Can Offer:
- Patient scheduling, intake, and calendar management.
- Insurance verification & claims assistance.
- Front desk / medical receptionist support (calls, chat, email).
- Data entry, documentation, and CRM management.
- HIPAA-compliant patient communication.
- Strong knowledge of tools like Salesforce, NICE InContact, and Avaya.
