Property Operations Manager | Managed 150+ STR, MTR & Commercial Units | Sole Remote Operator | Leasing, Vendor & Portfolio Management

For nearly four years, I managed the daily operations of a Southern California rental portfolio with more than 150 units across short-term, mid-term, and commercial properties while working remotely from the Philippines.

I served as the sole remote operator, reporting directly to the owner and handling:

• Leasing and tenant communication• Maintenance coordination and vendor management• Listing management across multiple platforms• Calendar and occupancy management• Owner reporting and operational oversight• SOP creation and workflow improvement

Key results:

• Managed 150+ units across STR, MTR, and commercial properties• Grew the portfolio by 40% through landlord outreach and onboarding 15+ properties• Reduced booking conflicts by 95% through operational systems and calendar management• Managed the full leasing lifecycle from inquiry through move-out• Built SOPs and workflows that supported portfolio growth and operational consistency

In addition to property operations, I have experience with executive support, CRM management, process improvement, project coordination, reporting, and client communications.

Tools I regularly use include:

Airbnb • VRBO • Furnished Finder • Zillow • ----------- • Guesty • AppFolio • HubSpot • Salesforce • GoHighLevel • ----------- • Notion • Google Workspace • Microsoft Office

I work best in environments where ownership matters. I am comfortable working independently, solving problems proactively, and keeping operations moving without constant supervision.