Hi there! Need a hand for your business? Scroll down and you will see the skill set I offer that might help build and strengthen your ongoing or future ----------- reer:
- 4+ yrs of BPO experience with social media management and seasoned customer support role
- 2 yrs Admin/Back-office
- Leadership Roles
- Management & Organization
Specialization:
- Customer support and process associate in:
? Billing
? Car reservation
? Travel & tours (Hotel, Accommodation, Airlines, Tours)
? Social media (Facebook, Twitter, Instagram)
? Data Entry (Back-office, Admin roles, Record Specialist)
Other expertise in:
- Web Design
- Microsoft Office (Word, PowerPoint, Publisher, Excel, etc.)
- Canva
- Photoshop
- Video Editing
- Web research
- Social Media Engagement
- Inbound Voice Support
- Email and Chat Handling
- Google Workspace
Work Strategy:
- Analytical
- Possesses firm concurrency control and is keen on customer experience
- Strategic
- Highly organized
Other interests include:
- Music & Songwriting
- Online gaming
- Travel
- Nature & Animals
- Movies
Business tools experience: Salesforce, Confluence, JIRA, Slack, Zendesk, Google Workspace, Citrix, Ring Central, Airlines & Hotels B2B domains, Social Studio
Digital tools background: Adobe Collections, Canva, Pixomatic, Google Webmaster Tools, WordPress, Domain registration & hosting cPanel backend, Microsoft Office (Word, PowerPoint, Excel, Publisher, etc.), Computer installers
Social Media Platforms: Facebook, Instagram, Twitter, Pinterest, LinkedIn, -----------, Youtube
Communication Bridges: Skype, Zoom, Gmeet, Viber, WhatsApp, Webex, MS Teams
Email Experience: Gmail, Yahoomail, Microsoft Outlook, Webmail
Verified
