As a guest service assistant, there are several skills that are important for success in the role. These skills can help to provide exceptional customer service, create a positive and welcoming atmosphere for guests and ensure their overall satisfaction. As a guest service assistant I should be able to listen actively to the guests needs and provide clear instructions or assistance and being able to communicate courteously and professionally over the phone. As a guest service assistant my primary goal is to provide outstanding customer service. I must help people and go above and beyond to meet their needs. this includes being attentive,emphatic and proactive in resolving any issues or complaints that may ----------- terms of how i want to be known as a worker, I must strive to build a reputation for exceptional customer service,professionalism and reliability. by being proactive and consistenlty delivering outstanding service and can establish myself as a valuable asset to the organization and leave a long-lasting positive impression to our guests.