I am a healthcare virtual assistant with over two years of experience as a medical scribe and in healthcare customer service. I have worked closely with physicians to accurately document patient encounters, manage electronic health records (EHR), and ensure detailed and compliant medical documentation.
In addition, I have experience handling US healthcare insurance, including eligibility verification, benefits coordination, prior authorizations, and claims follow-ups. My background has strengthened my knowledge of medical terminology, HIPAA compliance, and insurance workflows, allowing me to provide efficient administrative and patient support.
I am detail-oriented, organized, and committed to delivering accurate, high-quality support to healthcare providers and patients.