I am a dedicated and results-driven professional with 2 years and 7 months of experience as a Customer Service Representative handling inbound calls for international financial accounts. I have developed strong communication, problem-solving, and customer relationship management skills while delivering exceptional service to clients.
In addition to my customer service background, I have experience managing social media platforms including Facebook, TikTok, and YouTube. I am knowledgeable in social media management, audience engagement, account growth strategies, content scheduling, and performance monitoring. I am highly organized, adaptable, and committed to helping businesses strengthen their online presence while
maintaining excellent customer satisfaction.
I am eager to contribute my customer service expertise and social media management skills to a dynamic team and continue growing professionally.
