Results-driven professional with 5+ years of experience in customer service, sales, and business development. Skilled in inbound and outbound support, billing and collections, hotel reservations, cold calling, lead generation, and e-commerce support.
Experienced in handling US, AU, and Canadian accounts across telco, SaaS, cleaning services, and hospitality industries.
Proficient in Salesforce, HubSpot, Shopify, RingCentral, ORUM, Aircall, Notion, and Richpanel.
Known for strong communication skills, problem-solving ability, and delivering excellent customer experiences across phone, chat, and email channels.
