Dedicated Banker with 7+ years of experience providing excellent customer service to clients. Accurately
processed-----------transactions while handling 50+ calls and 50+ emails daily and attained an average of
99.80% customer satisfaction rate. Eager to achieve sales growth of 25% by recommending products that
meet customer needs.
Identified and eliminated errors that saved almost 98% of customer complaints and work-related issues per
day in the large branch of the company. Proven ability to manage customer inquiries and resolve complex
conflict situations.
