Results-driven technical support specialist with hands-on experience in data
integration, MIS systems, and web hosting support. Proven ability to
troubleshoot complex issues, support data migration processes, and deliver
high-quality customer service across email and chat channels. Experienced in
managing and triaging incoming emails daily and handling cases within
Salesforce. Background includes Xporter data integration, IONOS web hosting
support, and telecom customer service and sales. Reliable in fast-paced
environments, with a strong focus on accuracy, efficiency, and clear
communication with both technical and non-technical users.
