Over 5 years and 8 months of experience in the BPO industry, managing multiple Lines of Business (LOBs) across B2B and B2C accounts, including inbound/outbound calls, chat support, and SEO services. Highly organized and efficient, consistently recognized for exceptional accuracy and attention to detail.
Thrive under pressure, often alleviating stress from supervisors and colleagues through dependable performance.Known for reliable problem-solving skills and effective time management.
Proficient in Microsoft Word, Excel, and PowerPoint, among other essential computer applications.
