Hi there! I'm Vien. I currently work as a Dental Virtual Assistant for an Australian dental clinic, where I've been supporting dentists and patients for over a year. Prior to this, I spent 9 years as a Patient Care Representative in a busy dental clinic in the Philippines, giving me extensive hands-on experience in dental administration and patient coordination.
Throughout my career, I've handled appointment scheduling, treatment coordination, patient follow-ups, insurance verification, treatment plan discussions, email and phone support, and a wide range of administrative tasks. I'm passionate about delivering excellent customer service, building strong relationships with patients, and helping dental practices run efficiently.
I'm highly organized, detail-oriented, and a quick learner who can work independently with minimal supervision. If you're looking for a reliable, proactive, and experienced dental virtual assistant, I'd love the opportunity to support your team.
