Customer Service and E-Commerce Operations Specialist with 6+ years of experience across
customer support, technical help desk services, Personal Emergency Response Systems (PERS), and
e-commerce marketplace operations. Skilled in customer relationship management, technical
troubleshooting, Amazon Seller Central, Walmart Marketplace, product research, inventory
management, and account support. Proven ability to resolve complex customer concerns, assist
clients with medical alert device services, optimize marketplace operations, and deliver exceptional
customer experiences in fast-paced environments. Recognized for strong communication, problem-solving, and process improvement skills that contribute to customer satisfaction and business success.
