Hi, I'm Zyrey or just call me "Zy". I'm more than 1-year technical support from Sitel Philippines and currently at Blackhawk Industrial as an IT Vending System Optimization Specialist. A team player and motivated person.
Skills as IT Tech support:
-Microsoft Active Directory
-Used to edit profiles of users, create or edit Group Policies, or Create DHCP scopes.
-Troubleshooting Software and Hardware
-Configuring Avaya Hardphone and Softphone
-Basic Network Troubleshooting
Skills as IT Vending System Optimization Specialist:
-Microsoft SQL
-Used to extract, edit or delete data from the database servers
-Cribmaster and Autocrib
-Used to extract, delete or update data
-Prophet 21
-Used to extract data to add or edit the data from the database.
