Open to work as a virtual assistant or appointment setter or other admin work. I am willing, eager to learn new skills and I am very trainable.
Has good oral and written communication skills and has experience working with US and AUS based clients.
Handled Fortinet firewalls (creating and modifying IPSEC tunnels, firewall objects, policies, app and web filters).
With proven experience on configuring switches (Spanning Tree protocol, Etherchannels), making routing changes (OSPF, BGP), setting up redundancy/router failover (HSRP/VRRP), Firewall management.
Has prior experience using Solarwinds, Nagios and PRTG as network monitoring tools.
Knows how to use JIRA, ServiceNow and Sapphire ticketing systems for I-----------, service requests and change requests.
Has the ability to troubleshoot networking issues involving Cisco routers, switches and Fortinet firewalls.
