Customer Support Representative with a background in dropshipping and e-commerce. Skilled in handling customer inquiries via email and chat, resolving product and service issues, and managing order processing, returns, and exchanges. Experienced in coordinating with suppliers to ensure smooth fulfillment and accurate order delivery. Proficient in Shopify and customer service tools for managing transactions and support workflows. Strong problem-solving, communication, and organizational skills with a focus on accurate documentation and efficient issue resolution. Able to work independently or in a team in fast-paced environments while maintaining high-quality customer experience.
