I have had relevant experience in all aspects of marketing, sales, purchasing, management, and billing. I have worked both in import/export, handicraft, garment and food industry in my early years of employment in the private sector. However, my past employment is in the BPO industry as a Team Leader driving performance on set goals versus competition as per client requirement in terms of output or hours as billed. I have worked for 10 years as a Team Leader for Sales and Retail Consumer account, and also on Auto Finance focusing more on Billing and Collection.
During pandemic, I had to make a decision and work near my place for safety and accessibility. I worked as a Customer and Billing Representative for AT&T mobility as the demand for time and travel during those times would be more important in terms of safety.
Right now, I would want more challenge, be more productive and perform the way I have been used to delivering and at the same time use the experiences that I learned doing customer service assistance. I can combine all of my past and present experiences in the job that I am looking forward to.