Experienced Customer Support Specialist with 7+ years of remote experience handling chat, email, and webinar-based support for high-volume US-based companies. Skilled in CRM management, order processing, scheduling, and end-to-end customer journey support across multiple channels.
Known for strong attention to detail, accuracy in data handling, and the ability to manage multiple tasks and workflows independently in fast-paced environments. Experienced in maintaining clean records, coordinating with internal teams, and ensuring timely resolution of customer requests.
Seeking a long-term virtual assistant or operations support role where I can apply my strengths in communication, organization, and process accuracy to support business efficiency and customer satisfaction.
