Virtual Assistant You Can Trust | Admin, Executive & Customer Support

Virtual Assistant you can trust

SUMMARY:
Reliable Virtual Assistant with over 8 years of experience in administrative support, executive assistance, and customer service for U.S. based and local clients.

SKILLS:
• Administrative and executive support
• Email and calendar management
• Customer service via chat, email, and calls
• CRM management and data entry
• Lead generation and appointment setting
• Billing, payroll, and expense tracking

RESULTS:
• Handled 40 to 60 customer inquiries daily
• Contributed to a 90 percent increase in bookings
• Processed 1,500+ applications monthly
• Maintained 95 percent customer satisfaction

TOOLS:
• HubSpot, Salesforce, Zendesk, Siebel
• Google Workspace, Excel, Google Sheets
• Trello, Asana, Notion, Slack, Zoom