Results-driven professional with over 14 years of experience across project management, operations management, and data analysis, supporting MSPs, enterprise organizations, and executive leadership teams. Proven track record of leading complex, cross-functional initiatives while managing scope, timelines, budgets, and stakeholder expectations. Strong background in service delivery, PMO support, onboarding, compliance, and process optimization, with hands-on experience improving workflows and operational efficiency. Highly skilled in data analysis and reporting, delivering executive-level dashboards and insights using Power BI and Excel to support data-driven decision-making. Known for clear communication, strong ownership, and a practical, solutions-focused approach. Certified in Google Project Management, ITIL® v3, Agile, Six Sigma, and ClickUp, with deep experience using tools such as ClickUp, HubSpot, Intercom, HaloPSA, ConnectWise, and Microsoft 365 to drive consistent, scalable results.
