In my role as a Senior Operations Specialist, I am dedicated to ensuring exceptional quality and service. With 15 years of experience in the IT industry and a consistent record of high performance, I bring valuable expertise to the table. As a productive tea-----------mber, I have successfully managed projects and consistently delivered outstanding results through effective leadership and team motivation. I collaborate closely with clients to understand their requirements and deliver excellent ----------- my current role as Senior Operations Specialist, I have demonstrated my ability to design, implement, and maintain robust IT systems that meet the organization's technological needs. My experience includes managing Windows servers from legacy to 2022, network administration, VMware administration / virtualized environment, Citrix XenApp/PVS, Print Servers (Uniflow/Equitrac), ensuring smooth operations and minimal downtime. I am adept at identifying vulnerabilities and proactively implementing security measures to protect sensitive data and maintain compliance with industry standards. My troubleshooting skills enables me to address a wide range of technical issues promptly and efficiently. My expertise in managing Windows server environment, Active Directory and cloud-based services like Microsoft Azure and Windows Deployment (Client and Servers), has allowed me to streamline processes, optimizes resources and enhance overall IT performance.
