Aviation Safety Engineer with hands-on experience across occurrence investigation, quality and safety compliance, and cross-functional operations support. Currently supports leadership with KPI reporting, SOP documentation, working daily across Microsoft Excel, Power BI, SharePoint, and Microsoft 365. Prior experience as a Customer Service Agent in airport ground operations, handling passenger check-in, boarding, and document verification under strict safety and security procedures. CAAP-licensed Aircraft Maintenance Technology graduate (Magna Cum Laude) with a systems-first approach to process documentation and reporting accuracy, built on a foundation of root cause analysis, risk assessment, and regulatory compliance.
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