I have been a customer service manager and technical advisor for one of the largest computer hardware in the Philippines. I was able to maintain customer service center performance and providing outstanding customer service.
My expertise is in project management doing technical and service center tasks. I'm good in performing accurate product specification research, managing??emails, product training, as well as corresponding with distributor and dealer of my company that I may be required to speak with in behalf of the firm.
In any case you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training ----------- fact, I might as well learn it myself, like most programs that I know now. I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
