I have been a customer support and escalation representative for United airlines, JP Morgan Chase Bank and Wells Fargo for a respected number of years. With wells Fargo I became an intake specialist handling cases and complaints. Already have an experience working virtually during pandemic. With this experiences, it developed my skills needed to do my job efficiently and with less supervision. I can handle multiple email request, cases and demands given the nature of my work. This also gave me the skill set to familiarize the tools needed with ease. I am confident that I would easily learn new things with proper guidance and platform.
