Customer Support | Product Sourcing (2+ years experience)

Welcome to my profile!

Here’s the service/s I can offer you.

General Tasks
- Email Management
- Calendar Management
- File Management
- Data Gathering and Research
- Data Entry

Product Sourcing
- Product research
- Handle supplier relationships
- Negotiate with the cost
- Sample orders
- Negotiate supplier payment terms
- Facilitate product research up until the product launching

Customer Service Support: Handle inquiries from customers/clients
- Email
- Chat
- Voice/Calls

Here are the tools I am expert with:

Platforms and Tools: Salesforce, ActiveCampaign, -----------,
HubSpot, ClickUp, Trello, Titan Tools

Communication Tools: Aircall, Dialpad, RingCentral, -----------, Microsoft Teams, Zoom, Google Chat, Skype, Slack

Document Management: MS Word, Google Docs, Adobe Acrobat,
WPS Office

Browsers: Google Chrome, Mozilla Firefox, SafariCloud

Storage: Google Drive, Dropbox, OneDrive

Mail: Gmail, Mozilla Thunderbird, Outlook

Scheduling: Google Calendar, Calendly, Zoom