Customer Service Pro | VA Rockstar | Chat, Phone, Email

Looking to elevate your brand and keep your customers smiling? I got you!

Over half a decade of experience in customer service International companies. Expert in resolving diverse customer inquiries and concerns.

EFFECTIVE AND EFFICIENT IN:
-Inbound & Outbound call
-Live chat
-Cold calling and appointment booking
-Email management
-Technical support
-General Admin Tasks
-Manage Store or Social Media Page

ENHANCED CUSTOMER SERVICE:
I will ensure a prompt and personalized response to your customers' queries, fostering a deeper connection and loyalty towards your brand. By handling customer inquiries through chat and email, we streamline communication processes, allowing you to focus on core business activities and achieve higher productivity.

DATA-DRIVEN INSIGHTS: Will provide detailed reports and analytics on customer interactions, helping you understand your audience better and make informed business decisions to drive growth.

Tools I'm proficient in:
-Salesforce
-AWS (Amazon Work Space)
-Google Workspace
-Microsoft 365
-Slack

COMPANIES I'VE WORKED WITH
-Amazon
-AT&T
-Hulu Live & Disney+
-Cricket Mobility
-Concentrix
-Alorica

So, lets talk about how I can help you take care of your customers. Send me an INVITE or OFFER on Upwork. We can chat or set up a call.