With over six years of experience in the Customer Service and General Virtual assistance, handling diverse accounts in telecommunications, healthcare, multimedia and sales. I have honed my customer service skills to a high level. My track record in resolving issues, addressing inquiries, and ensuring customer satisfaction demonstrates my strong communication abilities, problem-solving skills, upselling and sales, basic technical support, admin support and data entry. My passion for customer service drives me to go above and beyond, making me well-suited for the role of a Customer Service Representative. I'm also proficient in using CRM system.