Hello! I'm Sophia, a reliable and detail-oriented Virtual Assistant with experience in customer support, administrative tasks, email management, and insurance claims coordination.
For the past years, I've worked remotely assisting customers, managing follow-ups, coordinating with insurance companies and repair shops, updating records, and ensuring tasks are completed accurately and on time. I enjoy communicating with clients, solving problems, and keeping operations organized.
My skills include:
- Customer Service (Phone, Email & SMS)
- Administrative Support
- Email & Calendar Management
- Data Entry & Documentation
- Insurance Claims Follow-up
- CRM & Office Tools
- Microsoft Office & Google Workspace
- Strong Written and Verbal English Communication
I am dependable, organized, and a fast learner who enjoys taking initiative and working independently. My goal is to help business owners save time by handling daily administrative tasks efficiently while providing excellent customer service.
If you're looking for a dedicated Virtual Assistant who values professionalism, clear communication, and quality work, I'd love the opportunity to support your business. I look forward to working with you!
