I am a Medical Billing Specialist and Healthcare Customer Service Representative with over four years of experience supporting healthcare providers and patients. I help medical practices improve their cash flow by managing accounts receivable, following up on unpaid claims, and resolving billing issues efficiently.
My experience includes working with insurance companies to verify claim status, handle denials, and process collections. I also assist patients through inbound calls by explaining their financial responsibilities, including copay, coinsurance, deductibles, and patient balances, in a clear and professional manner.
I am skilled in using billing systems, EMR platforms (Athenahealth), Microsoft Office, and CRM tools to document accounts accurately and ensure proper follow-up. I am detail-oriented and focused on maintaining compliance with HIPAA standards at all times.
I am available for full-time work and can align with US business hours. I am based in the Philippines (GMT+8) and am open to long-term remote opportunities where I can grow and contribute consistently.
I am committed to delivering reliable, accurate, and high-quality work. I take ownership of my tasks, meet deadlines, and ensure that every account I handle is managed with professionalism and care.
Feel free to reach out—I'm always open to connecting! You can contact me at -----------
