Results-driven professional with 5 years of customer service experience and 3 years as a Technical Trainer, specializing in customer support, team coaching, and problem resolution. Experienced in Facebook Ads, Shopify eCommerce, appointment setting, and email marketing, with a proven ability to support business growth and deliver exceptional customer experiences. Adaptable, detail-oriented, and a fast learner who thrives in dynamic environments and is committed to achieving organizational goals.